Telephone Triage Home>Nursing>Specialties>Telephone Triage     Web Pages Hanson's Telephone Triage Nursing Certification information and resources. Telephone Triage Nursing Offers multiple links, including an online journal, CEUs, and certification information. Telehealth: Issues For Nursing Position statement from the American Nurses Association on the use of telecommunications in the delivery of health care services. Nursing Spectrum: Reach Out and Nurse Someone Article describing the skills necessary for telephone triage nursing, from a nurse active in the specialty. Dialed In: Nurses Prepare for the Future of Telephone Triage Describes the use of protocols in telephone triage, and discusses quality control and licensure. Telephone Nurse Triage In-depth information on scope of practice and settings for telephone triage, from the Pennsylvania State Nurses Association. Telephone Triage Offers online continuing education course covering the basics of telephone triage nursing. Includes sample protocols.